Help & Support

Seconds after the auction clears you get the tail or stop-through in basis points, the cover against its own average, who bought, and a one-word verdict.

One number for momentum across bonds and equities. What feeds the SCORE gauge, and what it will not tell you.

A live voice calling prints and headlines the moment they hit, cleaned of room noise and included with the paid tier.

Arm the symbols you want watched. The move detector runs server-side and sizes the bar to the market it is in, so you know why an alert fired.

The live feed collapses duplicate wires into one item. Each one lands in a subject tab with a score for how much it moves the market.

The assistant inside the terminal. What is free, what a question costs, where the credits come from, and the two ways on when they run low.

One lesson a market day: a worked example of today's move and three questions with the right answer explained, on a streak that opens boxes of rewards.

The live FOMC roster. Who speaks next, whether they vote, which way they lean, and what their words are likely to do to yields.

Helious scores every print in standard deviations of its own series, so a 20K surprise on claims reads huge and a 20K surprise on payrolls reads as noise.

Turn off the markets you don't trade and put the panels where you want them. Everything saves in your browser, and RESET LAYOUT, at the foot of the WIDGETS menu, undoes the lot.

The squawk is a paid, noise-cleaned live audio feed. When it goes quiet the reason is usually dull. On a phone the browser is still blocking sound until you tap the play control. Otherwise the subscription has lapsed, or the socket carrying the audio dropped while you were away. Check those before you start doubting your speakers.

Helious alerts are server-side, and the thresholds adjust to the regime. They only fire on symbols you have armed, and only when a move clears the threshold. When they go quiet it is usually because you never armed the symbol, or your threshold sits above anything the tape is doing, or the tape really is dead.

Most missing data on Helious is a number that has not printed yet. An old timestamp usually means you are looking at the last confirmed value, and refreshing clears a stale display but cannot print a figure that has not been released.

Why SSO bounces you back, what the paid tier gets you that free access does not, how to cancel, and where to write when no guide covers the problem.

Pro is USD 39.99 a month and turns the whole terminal on. Starter sits below it, Ultimate above it, and there is a free tier under all three.

One wallet pays for everything on your account. What a credit buys, what your plan includes, where to see your balance, and a pack or a plan when you run low.

Cancel from your account whenever you like. You keep the terminal to the end of the period you've paid for, and it costs nothing to leave.

Refer a trader to Helious and you earn 20% of what they pay, for as long as that account keeps paying. The tracking runs off your ?ref=CODE link, and payouts go through Wise.